IN GENERAL
With heightened care and attention we are implementing enhanced operational and sanitation practices following best practice guidelines and available information from applicable sector-specific Ontario recommendations, Health Canada, the Center for Disease Control (CDC), the Ontario Medical Association, and the World Health Organization.
Best practices for our staff and guests include, but are not limited to, physical distancing (staying 2 metres away from others), wearing a non-medical mask when this is not possible both indoors and outside, proper hand hygiene, availability of hand sanitizers, keeping surfaces and objects clean and disinfected, plexiglass use where applicable, and preventing contact with potentially infected people – all critically important measures.
Please note: in addition to regular notifications, all customers will receive an online notification with a COVID Waiver and Declaration one week prior to their booking. This will ensure that Voyageur Quest and Voyageur Outfitting are re-opening based on the assurances its customers make to Voyageur Quest and/or Voyageur Outfitting and to each other in this document. Accordingly, any false statements could result in Voyageur Quest and/or Voyageur Outfitting being forced to deny customer access. Further, customers agree to observe and fully abide by all rules, protocols and procedures set out by Voyageur Quest and Voyageur Outfitting including wearing face masks when with our staff both indoors and outside.
Additionally, we have adopted the following measures;
OUR COTTAGES AND CABIN RENTALS
OUR OUTFITTER CLOSED FOR THE WINTER SEASON
For Phase 1:
For Phase 2 (permitted as of June 12, 12:01 am)
In all phases:
Our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain this coronavirus – offering us all hope.
If VQ is required to cancel a booking due to Park closure or Ontario government issued shut down of our operation, we will provide a full refund or a credit for future trip or stay.
For all other cancellations, please refer to our standard cancellation policy which is listed below. As always, we encourage the purchase of cancellation insurance.
Cancellation Policy Cancellation received 60 days or more prior to the trip – Full refund minus a $75.00 admin. fee. Cancellation received less than 60 days – Loss of initial deposit. Cancellation received less than 30 days – No refund will be issued without the purchase of cancellation insurance, purchased at the time of booking from your travel insurance provider.
Canada announces easing of border measures for international travellers for fully vaccinated travellers. See details and dates here
While so much has changed and we read about "reimagining", "reenvisioning", and "recovering" there is strength and stability in connecting to a sense of place that requires no redefining - the wilderness area of Alqonquin Park. It has always been here and perhaps more than ever we understand nature's ability to nurture our craving to connect. Settle into a rhythm paddling, hear the fire crackle or the wind howl, notice the fifty shades of green, inhale the view. Share laughter around a fire, share the ritual of morning dip, cast a line and share the anticipation. It's always been about this natural connection.... to the place, to the people, to the rhythms of Algonquin Park.
Specializing in Algonquin Park Canoe Trips, Lodge-Based Adventure Trips, and Private Cottage Rentals.
